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COVID-19

COMMERCIAL MEASURES - COVID-19

Update: April 08, 2020

Due to the containment and travel restriction measures related to COVID-19, Chalair is modifying its postponement conditions and granting its customers and passengers the possibility of changing their travel dates, without penalty, within the validity of their ticket (one year from the date of issue). As a reminder, all our flights are suspended until 1 June inclusive (excluding Corsica flights: suspension until 28 June).

This possibility of postponement is valid:

  • On our network excluding Corsica, for all tickets purchased up to 08 April-2020 and whose travel dates are included up to 01 June 2020: modification without penalty, within the limit of available seats and with fare adjustments if applicable.
  • Seasonal flights to Corsica, for all tickets purchased up to 08 April 2020, and whose travel dates are included up to 28 June 2020: modification without penalty, within the limit of available seats and with fare adjustments if applicable.

 

Cancellation: if it is not possible to postpone the trip, we offer the possibility of using the value of the ticket, residual or full, within the limit of its validity (one year from its date of issue) for any new trip on Chalair flights throughout our network.  

If no future date or destination can be envisaged, the ticket may be refunded at the end of its one-year validity (the request must be made no later than one day before its expiry date).

For tickets that have been issued by a travel agency or an online sales site, customers must contact the issuer, for any postponement request or refund.  

In order to proceed with the deferral request, please fill in the form below:

  Booking from request

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