1. Checked baggage:On all our network a free checked baggage is accepted (15 kg per person, adults and children - 10kg for infants). An extra charge of 5 € / kg will be collected in case of excess luggage (Payment at the airport of departure, after verification of the weight of the luggage).
2. Hand baggage:
One bag per person - Length + Width + Height = 115cm and maximum weight = 10kg
(note for the flights Rennes/Bordeaux/Montpellier - Bordeaux/Brest - Bordeaux/Caen and Bordeaux/Nantes: the maximum acceptance will be 6kg).
However, for comfort purposes, most of the time, your luggage will be loaded in the hold when boarding the plane (a green bag tag will be attached to your luggage) and returned as soon as you exit the plane.
3. Excess baggage:
Checked baggage must not exceed certain limits of weight and dimensions (see above), if these are not met, an additional cost of 5€/kg extra will be charged (payment before departure at the airport).
4. Phohibited items:
Passengers must not place in baggage:
- items that do not constitute baggage as defined in Article I of the present Terms;
- items that may constitute a hazard to the aircraft or persons or property on board such as those specified in the Hazardous Materials Regulations of the Organization of International Civil Aviation Organization (ICAO) and the International Air Transport Association (IATA) and the regulations of the Carrier, available on request;
- items whose carriage is prohibited by the laws or regulations of any State of departure, destination, overflight or of any scheduled stopovers;
- items that the Carrier believes their weight, size or nature are unsuitable for transport;
- live animals, except pets and provided the conditions in paragraph 10 of this Term are met;
- fragile or perishable items, funds, money, jewelry, works of art, precious metals, silverware, securities or other valuables, valuable clothing, or optical cameras, computers, tablets, hardware or electronics or telecommunications, musical instruments, passports and identity documents, keys, samples, business papers, manuscripts or individual and fungible securities, etc ... It is recalled that, under the applicable law, Passengers are advised to not include in their checked baggage any medication they would carry along;
- firearms and ammunition other than for hunting and sporting weapons or replicas and decommissioned. To be accepted as Checked Baggage, fire arms and ammunition for hunting and sporting weapons and or replicas and decommissioned firearms should be unloaded, have the safety catch on and be suitably packed. Carriage of ammunition is subject to the Hazardous Materials Regulations ICAO and IATA regulations as specified in (b) above;
- if the items mentioned in subparagraphs (a) to (g) of this paragraph are transported, their carriage as Baggage being prohibited or not, their transportation is subject to the limitations of liability and provisions of these Terms of Carriage applicable to the transport of baggage.
5. Right to refuse to carry baggage
At any point during the boarding or intermediary procedure, the Carrier may refuse to transport as Baggage any prohibited item, as listed in paragraph 3 of this Article, and may also refuse further carriage of such items, if it comes to discover them.
The Carrier may refuse to carry as Baggage any item because of its size, shape, weight, content or nature, or for reasons of operational, safety / security or to preserve the comfort and convenience of passengers and crew.
6. Right of Search
For reasons of safety / security, Carrier may request the passenger and/or his baggage to undergo a search or any control by X-ray or other type.
If the passenger is not present or available, their Baggage may be searched in his absence to determine whether he or his Baggage contain any item referred to in paragraph 3 above, as well as any weapon or ammunition that would not have been presented to the Carrier, as referred to under section 3 (g) above.
If the passenger refuses to comply with such requests, the Carrier may refuse to carry him and his baggage. If these checks damage the Baggage and their contents or cause damage to the passenger, the Carrier is not liable, except in cases of misconduct or negligence.
7. Cheched baggage
a) When the passenger hands over to the Carrier Baggage allowance, Carrier takes custody and issues a Baggage Identification Tag for each piece of Checked Baggage.
(b) If Carrier determines that the packaging of luggage is inadequate, fails or is in poor condition, he may reject the luggage.
(c) Passengers must place a personal identification tag on the luggage before it is accepted by the Carrier.
(d) Checked Baggage is transported, whenever possible, in the same aircraft as the passenger (its owner), unless for operational reasons or security / safety, the Carrier decides that they should be transported on another flight.
If this is the case, the Carrier will deliver luggage at flight destination, unless applicable law requires that the passenger must be present for customs clearance.
8. Hand baggage
Carrier may impose maximum dimensions for Baggage that Passengers take in the cabin, and limit their number.
(a) Baggage that Passengers takes in the cabin must fit under the seat in front of the passenger or in an enclosed storage compartment. Items defined by the Carrier as over-weight or of excessive size, safety critical or difficult to store cannot be accepted in the cabin and must be transported as checked baggage.(b) Items which are to be transported in the hold compartment (such as delicate musical instruments or other) that do not comply with the provisions of (a) above, may be accepted for carriage in the cabin compartment if Carrier has been duly notified in advance and has granted leave. Transport of such items may be charged separately.
9. Declaration of securities and collection of additional fees
(a) If Carrier offers this possibility, the Passenger may declare a value greater than the limit of liability specified in the Convention. In this case, the passenger may be charged additional fees for it, at rates fixed by the Carrier and available on demand.
(b) The Carrier will refuse such a declaration of value, if any portions of the transportation must be performed by another carrier that does not offer such a possibility.
10. Collection and delivery of baggage
(a) Passenger must collect his Baggage as soon as it is made available at destination or Stopover. If he fails to do so within a reasonable time, the Carrier may charge additional fees for storage expenses. If passenger does not collect Baggage within three months of their availability, the Carrier may dispose of it without any liability to the passenger.
(b) Only the bearer of the Baggage Check and of the Baggage Identification Tag delivered to the Passenger at the time of registration of luggage, is entitled to collect the Baggage. However, failure to submit the Luggage Tag does not prevent to collect luggage, if Baggage Check is presented and if the luggage can be identified in other ways.
(c) If a person claiming Baggage is unable to produce the Baggage Check and identify the Baggage by means of Luggage tag, the Carrier will deliver the Baggage to such person only if they can prove their rights on it satisfactorily; at the request of the Carrier, such person shall furnish adequate cover to compensate Carrier for any loss, damage or expense that might result from such a delivery.
(d) Acceptance of Baggage by the bearer of the Baggage Check without complaint from him during the delivery, constitutes a presumption that the Baggage has been delivered in good condition and in accordance with the Contract of Carriage.