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COMPLAINTS

Chalair Aviation is committed daily to ensure your trips are made with confidence. If we have not been able to give you satisfaction, please give us your suggestions or complaints.

 

Your request is for a Chalair Aviation flight?


Thank you to fill the form "Complaints" Access the online form


If you have already made a complaint for which you have received a file number, it is not helpful to complete a new form for the same query.
 
You prefer to send your complaint by mail? You can write to our Customer Service at the following address:  

Chalair Aviation
Service "Client"
AEROPOLE DE NANTES
Immeuble RAFALE-C
1 RUE CHARLES LINDBERGH
44340 BOUGUENAIS - France

Note: Remember to send all originals documents that us a process your complaints: invoice,  ticket receipt, boarding pass ...

 

Your application concerns Flying Blue (including regularization of your miles)    Contact Flying Blue

 

If you submitted a complaint to our "Customer" Chalair Aviation but that our response does not satisfy you, you can contact the Tourism and Travel Mediation. Contact information and a mediator of the input instructions are on the site www.mtv.travel.